Systems & AI

Answer every lead in seconds. Even at 2am.

AI chat, SMS and WhatsApp agents that qualify enquiries and book them straight into your calendar. Voice agents that pick up when you can't.

The problem

Speed of response is one of the few things that reliably predicts whether an enquiry converts. And most businesses take hours — because the enquiry arrived at 9pm, or during a job, or on a Sunday.

By the time you reply, the person has messaged two competitors and booked whoever answered first. You didn't lose on price or quality. You lost on latency.

What’s included

  • Website chat agents trained on your services and pricing
  • SMS and WhatsApp agents
  • AI voice agents that answer calls and take bookings
  • Lead qualification logic built to your criteria
  • Calendar booking integration
  • CRM sync, so every conversation is logged against the contact
  • Human handoff rules for anything the agent shouldn't handle

What you get

A live agent on the channels you choose, a written qualification script you approved, calendar and CRM integration, and a transcript log of every conversation.

How it works

  1. (01)

    Script

    We write the qualification flow and the escalation rules, and you sign off on exactly what it can say.

  2. (02)

    Build

    Agent configured, connected to your calendar and CRM.

  3. (03)

    Test

    We run it against real scenarios and edge cases before it faces a customer.

  4. (04)

    Launch & tune

    Transcripts reviewed weekly for the first month, and the script tightened.

Good fit

You get enquiries outside working hours, or more than you can answer quickly, and your qualification process is consistent enough to write down.

Not a fit

Every sale needs deep bespoke consultation from the first message — an agent would frustrate the customer, though it can still handle booking.

FAQ

Will customers know it's an AI?

Yes — we build them to disclose it. Pretending otherwise backfires badly, and in some places it's a legal problem.

What if it can't answer something?

It hands off to a human on rules you define. It's built to escalate rather than to guess.

Do voice agents actually sound natural?

Modern voice models are good, with a short pause before responses. They're excellent for qualification and booking, and not a replacement for a complex sales conversation.

What does it cost to run?

Platform and usage costs are billed to you directly at cost. Our fee is for building and maintaining it.

Let’s find out if we’re a fit.

Thirty minutes on a call, then a written plan within 48 hours: where the biggest gap is, what we’d do about it, and what it costs. Yours to keep, whether or not you hire us.