Calls nobody answers
Enquiries arrive mid-treatment, after hours and at weekends. The ones that ring out book with the clinic down the road.
Patient Forge · For dental & aesthetic clinics
Booked consultations,not just leads.
For dental and aesthetic clinics that want booked consultations, not just leads. We run the ads, answer every enquiry, follow up, and put patients in your calendar.
A 30-minute call about your treatments, your front desk and your current enquiries. You get a written plan within 48 hours, whether or not you go ahead.
Where clinics lose patients
The ads work. The enquiries just never become appointments.
Replies that come too late
A patient fills in your form at 9pm. Someone calls back the next afternoon, and they’ve already booked elsewhere.
Leads that never get a second try
Most people don’t book on the first contact. Without follow-up, the ad spend that found them is wasted.
How it works
From ad click to booked chair.
Ads, CRM, automation and AI agents, built and run by one team as one engagement.
- (01)
Ads
Meta and Google campaigns for your highest-value treatments, such as Invisalign, implants, whitening and aesthetics.
- (02)
Capture
A landing page or Meta lead form sends every enquiry straight into your CRM, with a contact-consent checkbox.
- (03)
AI responds within 60 seconds
An AI voice call plus WhatsApp or SMS qualifies the enquiry and books it straight into your calendar.
- (04)
Follow-up
Leads who don’t book first time get 14 days of WhatsApp, SMS and email follow-up, with retry calls on day 1 and day 3.
- (05)
Hand-off
Hot leads who are still unbooked go to your front desk as a WhatsApp alert, with a summary and a one-line call script.
- (06)
After hours
AI voice and website chat agents answer and book around the clock, including evenings and weekends.
- (07)
Reporting
A weekly bookings summary on WhatsApp, and a monthly report covering leads, bookings, cost per booking and show rate.
No calling team to hire.
The AI makes the first call. Your own receptionist closes the rest.
Measured in bookings.
The number we report on is cost per booked consultation, not clicks or impressions.
Your accounts, your patients.
Ad accounts, CRM, phone numbers and every conversation belong to the clinic.
Clinic FAQ
What clinics ask first.
Do we need to hire anyone?
No. The AI makes the first call and books who it can. Warm leads it can’t book go to your front desk with a summary and a call script.
What does it cost?
It depends on your treatments, your market and how much you want to spend on ads, so it’s quoted in the written plan after the call. Ad spend is paid by you, directly to Meta and Google, and never marked up.
Who owns the patient data?
The clinic does. Enquiries, conversations and call recordings sit in accounts in your name, we use them only to run your campaigns and follow-up, and everything is exported to you if we part ways.
Will the AI sound robotic to patients?
The voice and text agents are trained on your treatments, prices and booking rules before launch. Anything they can’t handle goes to your front desk.
Is there a lock-in contract?
There’s an initial three-month period, which is the minimum honest window to judge whether it’s working. After that it’s month to month.
Let’s find out if we’re a fit.
Thirty minutes on a call, then a written plan within 48 hours: where the biggest gap is, what we’d do about it, and what it costs. Yours to keep, whether or not you hire us.